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refund

Amycilia1
Level 2

hello,

 

just chasing a refund as ive changed to iinet and was charged the other week for another month service.

 

please help!

 

thank you Smiley Happy

1 REPLY 1
Shane
Moderator

Hi @Amycilia1 ,

 

Welcome to the community!

 

I would love to help see the status of the refund and chase this with the team handling the case. To better understand the situation drop me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.

 

How do I private message (PM) in the community 

 

Regards,

 


@Amycilia1 wrote:

hello,

 

just chasing a refund as ive changed to iinet and was charged the other week for another month service.

 

please help!

 

thank you Smiley Happy