hello,
just chasing a refund as ive changed to iinet and was charged the other week for another month service.
please help!
thank you 
Hi @Amycilia1 ,
Welcome to the community!
I would love to help see the status of the refund and chase this with the team handling the case. To better understand the situation drop me a private message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.
How do I private message (PM) in the community
Regards,
@Amycilia1 wrote:
hello,
just chasing a refund as ive changed to iinet and was charged the other week for another month service.
please help!
thank you