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sim activation

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Level 2
Level 2

Hi, 

Its been a week since I approved and activate the sim, however the status is still under "Awaiting service activation". What should i do next?

1 REPLY 1
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Moderator

Hi @Yu , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community