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sim activation

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Level 2
Level 2

Hi, 

Its been a week since I approved and activate the sim, however the status is still under "Awaiting service activation". What should i do next?

3 REPLIES 3
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Moderator

Hi @Yu , please send us a private message with your TPG customer ID, Mobile Service Number (MSN) and complete address so we can pull up the account.

 

To send a PM, please refer to this link: How do I private message (PM) in the community 

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Level 1a
Hi i wanna activate sim
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Moderator

Hi @Prince,

 

Welcome to the community!

 

We did an article that you may find helpful, this will guide you on how to activate the SIM card please see link below.

 

How to activate your TPG Mobile SIM card

 

Let us know how it will go and should you require further assistance.

 

Cheers!

 

 

Hi i wanna activate sim