unable to make calls

[yaxin_x]

hi, i switch from starhub to TPG on Aug 8th and have receive my activation successful message. However, I can connect to internet but cannot make calls( both dial-in and dial-out). My phone is not tied to the previous telco and i have sent an email 2 days ago and still got not reply. Please fix this issue, thanks

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter