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Accessing support by phone?

Jdthirty4
Level 2
How long do you normally spend on phone to support? I need support, and have been a long time tpg customer. Waited 45 mins and I hung up. Waited 15 mins the next day and they hung up. Now as I type this 35 minutes waiting.

Lightening hit my house, fried my modem. At this stage as not in contract, it's faster to get a new internet provider! They would answer and send me a new box quicker?
2 REPLIES 2
BasilDV
Moderator

Help is here @Jdthirty4 

 

In order to check on what we can arrange, please send us a private message with your account details.

 

BasilDV

alanguide
Level 7

These storms and lightning strkes are widespread and placing a huge burden on All RSPs and NBN.