Autoreply

capofero
Level 3

Hi,

I placed an autoreply 2 weeks ago on my emails. I've since turned it off, and it's still autoreplying.

I've even tried changing the message, however the original message still keeps auto replying.

Please help!

3 REPLIES 3
Will
Moderator

Hi @capofero

 

Welcome to the Community!

 

After pulling up your account using your community details, I'm able to find a record wherein you have raised this same concern to our Helpdesk yesterday. This was escalated to our Postmaster for assistance.

 

I checked with our Postmaster and after making adjustments, the issue should be resolved at this stage. Can you test and let us know how it goes?

 

 

Regards,

capofero
Level 3

Thank you for your help yesterday. The auto reply is now fixed! 

Will
Moderator

Hi @capofero

 

Wonderful! I'm glad that it's already fixed.

 

Should you have any concerns, don't hesitate to leave us a message.

 

Cheers!