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Can not get connected to TPG service line

christianhilton
Level 2

Moving house this weekend and can not get it done online with error code: < E:sqcsp:fail >

Tried their call back services, online community and sending emails, did not get any responses.

Called them multiple times. The auto tone is 'we can not service you immediately due to the high volume of call' and hang up directly. What should I do now?

Shall I just switch to another ISP?

I just want to download some apps from Techtodown

1 REPLY 1
Ahra_G
Moderator

Hi @christianhilton 

 

We know there’s a lot to organise when moving home and understand this can be a stressful time. 

 

Here are some of the Community articles which you can check as a guide in moving your services: 

 

Moving your TPG services 

Video: Moving your Internet Service with TPG 

 

Otherwise, let us have your Customer ID or username via private message so we can have a member of our Moving Home specialists to contact and assist you with the transferring of your services. 

 

Regards,

Ahra_G