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Can someone please tell me where my order is?

EDB Level 1
Level 1

Can anyone there at TPG tell me where my BizPhone delivery/order is?

 

TPG Provisioning Reference CA10317117.

 

We've been waiting for six weeks !! noone will return my emails or calls

 

If there's a problem with supply please let me know so I can cancel and find another provider.

3 REPLIES 3
Moderator

Hi @EDB

 

Welcome to the Community! 

 

We're sorry to learn that you are still awaiting progress of the installation of your service. 

 

We'll chase this with our Provisioning team and I would also like to organise a contact to be made. If it's not too much to ask, could you please provide us with more information such as your best contact number as well as the service address via private message so we can assist you accordingly? 

 

 

Thank you. 

 

EDB Level 1
Level 1

Hi Ara, my best contact number is 0411 XXX XXX

 

Once again, my issue is that we are still waiting for delivery of our BizPhone systems, it has now been six weeks.

 

TPG Provisioning Reference CA10317117

 

Thank you, Tony 

Moderator

Hi @EDB

 

I have since coordinated this matter with the Provisioning officer and should be in touch today. 

 

Should you require further assistance, please don't hesitate to reach out to us again. 

 

We're hoping to get your service connected in the soonest time possible. 

 

Cheers!