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Can't attach files to tpg emails via web browser.get error message

Tjacques
Level 2
5 REPLIES 5
Tjacques
Level 2
Still not working Tpg not Google need to fix this
BasilDV
Moderator

Hi @Tjacques

 

Based on the previous thread. It is a browser issue, which you may try installing a new browser or uninstall and reinstall the Google Chrome.

 

BasilDV

Tjacques
Level 2

i tried this  ie reloading chrome

it didnt work

there is a defintie clash with chrome and tpg email

google say its not them

what can tpg do?

its a pain

t

Tjacques
Level 2

reinstalling chrome did not work

BasilDV
Moderator

Hi @Tjacques

 

Have you tried another web browser? There's no changes on our end and other customers was able to use a different web browser to attach the files.

 

You may also use an Email client software/application as an alternative.

 

BasilDV