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Can't make and receive calls, but still data and text is good work...

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Level 1

Hi,

I have a issue already nealy a month...

and If I cant figure out this problem...I dont like to continue with TPG moblie...anymore...

Problem;

I can use data and text but

CAN NOT MAKE AND RECEIVE CALLS.

(When I used other sim card, it worked)

 

I did cathing on Website and they said I need to call service team..but they naver answer...I spent more than half hour twice... I dont wann west my time any more... already more than 3weeks...

 

Could you let me know what can I do? ASAP