Can't receive email from The Messaging Company for email transfer

[thedaleys]

Since we have all been shafted by TPG for our home email which we thought we would have for life, has anyone else had trouble receiving a PIN verification email from The Messaging Company?  I have tried over 20 times and still can't recieve the email for a verification PIN.  Both TPG and The Messaging Company have been totally useless in helping me.

[BasilDV]

Hi @thedaleys 

Did you check your Junk or Spam folder if the PIN was directed there?

Are you using a computer to process the transfer?

BasilDV

[thedaleys]

Yes, checked the junk and spam folders.  Nothing in there.  I am using a computer to obtain the email.  I have another email address with TPG which received the code within minutes.  I can't receive one with my Xxxxx@tpg.com.au account.

[BasilDV]

Hi @thedaleys 

We've edited your post as it contains your account/personal details.

Please avoid posting any personal/account details on a public thread as it may compromise your security.

Send us a private message with your account details for us to check this further.

BasilDV