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Can't send email and receiving SPAM emails

Level 2
Level 2

I am not able to send emails.  I can receive them.  I logged on to the tpg post office to send emails from there but it is saying I am trying to send to an unrecognisable email address.  Not being able to send emails has happened 1 month ago and about every 6 months before that.  Very frustrating.  I am also receiving a lot of SPAM emails.  I have changed my password, still can not send emails.  I have also downloaded the TPG app onto my phone and that is not letting my sign in, it is saying I have used the incorrect password.