Hi I can't send emails and keep gettng this message:
"Failure sending message. Email address not valid. Please use email address which looks like email@example.com"
This is not the first time this has happened. The first time I was told it was an issue at TPG and was fixed. The second time I was told I must have done something and again TPG fixed it.
Can someone please advise how I can fix this issue? I'm nearly at the stage of cancelling all the services I have with TPG. Thanks
Thanks for raising this with us.
We'd like to look into your account for better understanding of the situation.
Please send me a PM with your TPG username or customer ID number along with the email account that's experiencing the issue.