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DON'T even try the Home wireless broadband

Level 2
It is not worthy!!!! So much troubles and effort to switch to the Home wireless broadband. Don't ever believe what they advertised. Especially when it goes to the billing. TPG will make you pay for their mistakes. TPG will never tell you how difficult to switch back to your original broadband. The whole thing is a trap. It cost money and hours and hours for TPG's "cheaper & better".

Hi @emmaruan1990


Welcome to the Community!


We tried to search for your account using your community details to no avail.


We'd like to have a better understanding of the situation and see what we do to turn your experience around.

Please send me a PM with your TPG username or customer ID number.



Level 2
i also fell for their trap.. i asked them what the 'catch' was and they said it was a 'too good to be true' kinda deal so i believed them. Internet speed was slow and the connection was bad too. Had to return the modem and everything which was a huge hassle.