Email not sending from Post Office

[Whitfam]

Hi,
This morning I have been unable to send or reply to emails from my TPG Post Office. When I click “Send”, the Send button just turns grey but nothing happens and the email doesn't send. The email is not even saving in Drafts. I am not receiving any error messages. I have tried accessing via my mobile and also laptop, but the problem happens on both devices. Also tried logging out & back in but still no luck. Can anyone please advise why this might be happening and how to fix it please?
Many thanks! 😊

[BasilDV]

Hi @Whitfam

We'd like to check on this further and see what we can do to resolve this.

Shoot me a PM with your TPG username or customer ID number.

BasilDV

[jackdavis42]

I'm having the exact same problem. When you figure it out can you cc me too?

[jackdavis42]

Well, this morning I sent an email using the web interface and it worked! They must have (silently) fixed the problem.