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Email not sending from Post Office

Whitfam
Level 2
Hi,
This morning I have been unable to send or reply to emails from my TPG Post Office. When I click “Send”, the Send button just turns grey but nothing happens and the email doesn't send. The email is not even saving in Drafts. I am not receiving any error messages. I have tried accessing via my mobile and also laptop, but the problem happens on both devices. Also tried logging out & back in but still no luck. Can anyone please advise why this might be happening and how to fix it please?
Many thanks! 😊
1 REPLY 1
BasilDV
Moderator

Hi @Whitfam

 

We'd like to check on this further and see what we can do to resolve this.

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV