Emails not being sent

[nickjose_21]

I can receive email to my tpg email address but when I send a reply the recipient does not receive it even though it shows as sent and is not in the outbox. How can I fix this?

[BasilDV]

Hi @nickjose_21

Thanks for raising this with us.

Are you using an Email client or the TPG Webmail? Have you tried sending a test mail to yourself to confirm if the outgoing mail is working?

Please check the configuration if it's correct.

• Setting Up TPG Email for Microsoft Outlook 2016
• Setting up email on your iPhone and Android phones

BasilDV