TPG Community

Get online support

Expired email certifiable for Apple

gjm1968
Level 2

I'm unable to access my email on either my iPad or iPhone. I receive an error saying the digital signature has expired.

3 REPLIES 3
Ahra_G
Moderator

Hi @gjm1968

 

We'd like to have a look at this. Could you please send your Customer ID/username or email address via private message so we can check what's causing the issue? 

 

Thanks! 

Ahra_G

 

I'm unable to access my email on either my iPad or iPhone. I receive an error saying the digital signature has expired.

david64
Level 13

@Ahra_G . It is affecting everyone who uses mail client.

The *.tpg.com.au certificate on the mail server is expired. 

A user has provided details of the error.

 

Ahra_G
Moderator

Agreed @david64. Our Network team was quick in resolving the issue and all emails should be working now. 

 

 

@Ahra_G . It is affecting everyone who uses mail client.

The *.tpg.com.au certificate on the mail server is expired. 

A user has provided details of the error.

https://community.tpg.com.au/t5/Broadband-Internet/TPG-Mail-Server-Expired-Security-Certificate-Warn...