Heaps of mobile data but no internet

[Saheehan1981]

I’ve only used about 1% of my mobile data but can’t get onto the internet. Why????

[Ahra_G]

Hi @Saheehan1981,

Here are some Community articles which you may find helpful: 

• No Mobile Network Coverage?
• What to do - TPG Mobile Data Not Working – Android
• What to do - TPG Mobile Data Not Working – iPhone

If the issue persists, please send your Customer ID/TPG mobile number via private message so we can have our Tech team to assist further. 

Thanks! 

Ahra_G

I’ve only used about 1% of my mobile data but can’t get onto the internet. Why????