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Home phone nbn bundle service down

tyrrellcarolyn
Level 2
Level 2
‎16-12-2018 08:35 PM
Our home phone and internet have been down since yesterday. I have been over 40mins waiting on the faults line with noone answering the calls. Pls help i need advice
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Ahra_G
Moderator Moderator
Moderator
‎17-12-2018 09:22 PM

Hi tyrrellcarolyn, 

 

Welcome to TPG Community! 

 

Apologies to the disruption of your service. NBN is carrying out planned network maintenance affecting services in the area. This activity forms part of ongoing maintenance work to optimise the FTTN network and enhance the end user experience.

 

The estimated time of restoration will be on 18/12/2018 17:00 AEDT. 

 

 

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