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Home phone nbn bundle service down

Level 1
Our home phone and internet have been down since yesterday. I have been over 40mins waiting on the faults line with noone answering the calls. Pls help i need advice

Hi tyrrellcarolyn


Welcome to TPG Community! 


Apologies to the disruption of your service. NBN is carrying out planned network maintenance affecting services in the area. This activity forms part of ongoing maintenance work to optimise the FTTN network and enhance the end user experience.


The estimated time of restoration will be on 18/12/2018 17:00 AEDT.