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How long will it take for speed change take into effect after the request for a plan change has been

Mittyhuggett
Level 2
Level 2
‎19-08-2021 04:51 PM
So thanks to one of the mods I got my request approved to now be on nbn 50.
Just wondering now how long it will take for the new speeds to be undertook. I tested my speed and it's still what I normally get.
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Anonymous
Not applicable
‎19-08-2021 07:25 PM

Hi @Mittyhuggett

 

Welcome to the community!

 

Usually the speed of the service will change after 15-30mins, is the speed is still the same? If so, try to perform a reboot on the modem/router for 3-5mins and let us know how it will go.

 

Cheers!

 

@Mittyhuggett wrote:
So thanks to one of the mods I got my request approved to now be on nbn 50.
Just wondering now how long it will take for the new speeds to be undertook. I tested my speed and it's still what I normally get.

 

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