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TPG Plan Change Request - Processing Time?

Mittyhuggett
Level 2
Apologies if this was posted in the wrong board.
It's been 39 hours since I submitted a request to change my NBN plan and it said it will be processed within one day.
I'm just checking if the process is going ok okay, I can wait a bit longer for sure. I just don't want it ending in the case where they forget it or there's a hidden problem and I end up waiting a much longer period of time.
Thanks.
1 REPLY 1
Riezl
Moderator

Hi @Mittyhuggett , please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account and check the status of the change of plan request.

 

To send a PM, please refer to this link: How do I private message (PM) in the community