Identity misused

[newuser]

I have two accounts from this I.P and I'm anoyed that I'm locked out of my account by updating my personal security being rather anoyed when an internet company can use Googles trademark sent to my mobile phone implying we are all family

[Anonymous]

Hi newuser.
 

Can you provide more information about the IP isssues also send us your details (Username/Customer ID together with the address on file) to better understand the situation.
 

How do I private message (PM) in the community - https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093.

Regards,

[newuser]

I already replied to another administrator the information that was sent to postmaster internet works fine had to use nbnco as tpg had difficulties but net is currently working

[Anonymous · Accepted solution]

We're glad to know that our Team is now looking into this, in the event that you require more assistance please let us know.

[newuser]

Thankyou