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Mail Filtering

wimpeynomad
Level 2

Is anyone else having problems with "mail filtering" functionality since TPG migrated their mail services to TMC? Still have no functionality in the Mail Settings to "Add" or "Block" addresses and no history of addresses previously Blocked. No functionality for "Advanced Filter Settings" either.

 

Tried getting help from TMC but just get reffered back to TPG who basically seem to ignore the issue.

 

Sent screen shots to illustrate the problem but still no resolution.

 

Tried login from both IOS and Microsoft devices but no difference.

 

Frustrating to have to Add/Block individually on all our devices.

1 REPLY 1
BasilDV
Moderator

Hi @wimpeynomad 

 

We've made sure that the mail filtering issue has been raised, and The Messaging Company will be in contact with more information once the migration starts.  

Regards,