Modem Reset

[Grantsarah]

Hi 

I need to reset my modem back to factory settings, but the button does not work. Can I please be sent a replacement.  I am trying to fix an issue I have before I got to another provider.

[Shane]

Hi @Grantsarah.

We can see that you have been in touch with our Technical Team and advised about the Free modem with $10.00 shipping fee.
 

Further updates will be given by them once the order has been shipped.

Let us know should you require further assistance.

Cheers!