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reset modem

gautamheem11
Level 2
Level 2
‎16-01-2019 01:24 PM
Hi,
I have got new modem as previous was not working but problem in reset. Will you please assist me for re setting a modem??
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3 REPLIES 3
2fly
Level 5
Level 5
‎16-01-2019 01:42 PM

Would love to, but i don't know what's your modem and what kind of internet you need to set it up to.

What's your modem and what kind of internet do you have?

 

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gautamheem11
Level 2
Level 2
‎16-01-2019 02:06 PM
Hi, Thank you for prompt reply,
It is ADSL, 300Mpds N USB VDSL/ADSL Modem Router.
I got this for replacement but couldnot connect!!
Thanks!!
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Ahra_G
Moderator Moderator
Moderator
‎17-01-2019 02:20 PM

Hi @gautamheem11, 

 

Welcome to TPG Community! 

 

I've managed to locate your account using your Community details and have ran remote test on our end. It appears that your internet is already up and running for almost a day now. Were you able to set up your modem successfully? 

 

If you still have any outstanding issues or requires assistance in the future, please don't hesitate to reach out to us again here. 

 

 

Cheers! 

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