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Hi
I need to reset my modem back to factory settings, but the button does not work. Can I please be sent a replacement. I am trying to fix an issue I have before I got to another provider.
Hi @Grantsarah.
We can see that you have been in touch with our Technical Team and advised about the Free modem with $10.00 shipping fee.
Further updates will be given by them once the order has been shipped.
Let us know should you require further assistance.
Cheers!