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My tpg android app

johndagg
Level 2
I cannot log onto this app. It just hangs. I cleared cache. No change. Uninstalled and reinstalled. No change.

A couple of days I spoke with someone called Aubrey who was going to look into it. This morning she emailed me asking if it was resolved or I still need help.

But she sent the email from a no reply mailbox

Please contact me with some resolution.
1 REPLY 1
BasilDV
Moderator

Hi @johndagg 

 

Were you able to login through TPG My Account

 

If yes, are you getting any error message when you try to login through the App?

 

Can you share a screenshot of the error?