Over the past few days my NBN connection has been playing up. At certain times in the day, it will just completely cut out for around 1-2 mintues, reconnect and then proceed to do this on a cycle. It only tends to happen in the afternoon, and it dropped out twice while writning this message. I am also sitting right next to the modem, not even 30cms away, and the 'internet' light on the modem keeps dropping in and out repetadtely. I have done so many hard resets, too many to count and I even did a speed test just to show you how bad it actually is.
I am currently working from home, and using a hotspot when this issue happens and I really need assistance urgently as I do not have the time to wait on hold. On an unrelated note, but semi related, the home phone is also very distored when someone speaks.
Thanks for raising this with us and we apologise for the inconvenience.
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