Nbn issue

Pangtiansang
Level 2
Why the speed during day time is always low? YouTube videos freeze all the time. Just got frustrated.
1 REPLY 1
BasilDV
Moderator

Hi @Pangtiansang 

 

Thanks for raising this to our attention.

 

Are you using a WiFi or a Wired connection? What troubleshooting have you tried so far? What time does the issue usually start?

 

We've created some articles that may help you with your issue. Refer to these links:

Please send me a PM with your TPG Username or customer ID number to assist you accordingly.

 

BasilDV