Get online support
I've had no internet connection for a week. Tried a few times every day to get online chat but nothing. I'm in Old Toongabbie, anyone else have same problem in my area?
Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.https://www.tpg.com.au/download
I have created a fault ticket for your NBN-HFC 12/1 service.
Our tech engineers should call you back in 24-48hrs.
I have PMed you your fault reference number.