No internet connection in Old Toongabbie NSW 2146

[tmazzei66]

I've had no internet connection for a week. Tried a few times every day to get online chat but nothing. I'm in Old Toongabbie, anyone else have same problem in my area?

[David_M]

Hi @tmazzei66 

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[David_M]

Hi @tmazzei66 

I have created a fault ticket for your NBN-HFC 12/1 service.

Our tech engineers should call you back in 24-48hrs.

I have PMed you your fault reference number.

Regards,

David_M