No internet

[Madonnamking]

We are in Norman Park Brisbane. Our internet went out yesterday and we were told there was an outage. Can anyone provide more information. I really need it this morning.

[Anonymous]

Hi @Madonnamking , if there are no known outages in your area and you have peformed all the  troubleshooting steps indicated on these links:

Troubleshooting No Internet Connection
Wi-Fi troubleshooting steps - No Internet/Connection

Kindly send us a private message with your TPG customer ID, username and complete address so we can pull up the account.

To send a PM, please refer to this link: How do I private message (PM) in the community