Hi @lft,
How long or when did you notice that you are no longer receiving SMS from the banks?
Since you have done performing reboot on the handset, here are some additional steps that we can try if to resolve this issue.
- Complete a manual network selection
- Change Network Mode/Preferred Network (from 4G to 3G or vice versa).
- Kindly select another network, then select Vodafone/Optus/Roaming and then turn the phone off and on again.
- Do isolation test
- try a different handset and/or SIM card
Let us know how it will go.
Does anyone know why I no longer receive texts from banks? Westpac and ING. Have turned my phone off/on.
