PUK Lockout

Level 1

How do I recover current PUK Number for Mobile Phone?


Hi @griffeng1,


Welcome to the community!


I would love to help. I was able to pull up your account using your community details unfortunately it shows multiple mobile service.


Kindly PM me the contact number of SIM card that needs PUK recovery.


In case you need a reference. How to send a Private Message (PM).




Good day, griffeng1!  


We have received your private message and have likewise replied to it. Furthermore, I have organised a call back to be made tomorrow, 13 Aug, regarding this matter to our Mobile Support Team to assist you in recovering the PUK number for both mobile numbers. 


I have used the homephone number but if you have an alternate number that you can send via private message, we'd appreciate it. 


Feel free to let us know should you have further queries. 



Thank you! 




Hi griffeng1


Hope all is well! We've received your private message confirming that the issue is now resolved. 


Please don't hesitate to reach out to us again, should any assistance be needed.