Poor nbn speed

Level 2
Can’t stream anything without it buffering. On nbn 100 plan. After being told the router we had was ** after two years purchased the top of the line orbi system and still can’t get more than 22mbs. What a joke. Time to leave I think.

Hi @Nick4, sorry to know that you are having issues with the speed.


We have created this community article that may help with your concern.

Slow speed issue


If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.


To send a PM, please refer to this link: How do I private message (PM) in the community