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Why are some emails going to spam when I have set even the advanced filter to direct to inbox. I am missing some important emails
Hi @desmondg
Welcome to the Community!
We'd like to have a better understanding of the situation and see what we can do to resolved this.
Please send me a PM with your TPG username or customer ID number to assist you accordingly.
BasilDV
Hi - email address is xxxxxxx@tpg.com.au
We've edited your post in this thread. Please avoid posting any account information on a public thread as it may compromise your account security.
Could you please send me a PM with the time stamp of the missing important emails for us to locate it through our server?
Yes, you are missing the fact that TPG are completely clueless when it comes to this stuff. Wasting your time trying to get them to do anything with it. You will just get more obscure questions and silly statementsl.
