Hi @desmondg,
We are sad to know that you're having issues with the email. We recommend to contact our postmaster directly to get real-time update you may send an email to postmaster@tpg.com.au together with your account details (Username/Customer ID together with the e-mail address affected with the service).
Regards,
When I last reported this problem - I was advised that this was going to be looked into further up the chain. I am still having mail send to junk that I want direct to my inbox - I am not going to list all of them as there are many they are listed in the advanced filter settings. What can be done to rectify this?
