Sim Activation

6935391
Level 2

Hello,

 I'm having an issue activating my SIM card. I'm porting my number from Optus but they have cancelled my service so I can't receive activation SMS. Could you please advise how I can solve this issue.

 

 

3 REPLIES 3
BasilDV
Moderator

Hi @6935391

 

Welcome to the Community!

 

We were able to locate your account using your community details and learned that your Mobile account status is active.

 

Are you able to check if you are able to use the service? If not, please provide us your preferred time and best number to be contacted and will have a Mobile support call you to check on this further.

 

How do I private message (PM) in the community?

 

BasilDV

blairack98
Level 2

having the exact same issue, please email me asap. been waiting nearly 3 days for activation now transferring from vodafone 

Anonymous
Not applicable

We responded to your initial post located here. We are awaiting for your details.

 

Regards,

 

 

having the exact same issue, please email me asap. been waiting nearly 3 days for activation now transferring from vodafone