Sim Activation

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Level 1

Hello,

 I'm having an issue activating my SIM card. I'm porting my number from Optus but they have cancelled my service so I can't receive activation SMS. Could you please advise how I can solve this issue.

 

 

1 REPLY 1
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Moderator

Hi @6935391

 

Welcome to the Community!

 

We were able to locate your account using your community details and learned that your Mobile account status is active.

 

Are you able to check if you are able to use the service? If not, please provide us your preferred time and best number to be contacted and will have a Mobile support call you to check on this further.

 

How do I private message (PM) in the community?

 

BasilDV