Slow internet speed

[davemail66]

Hi TPG, has there been some issues of late with your internet speed and performance in my area? You should already have my location details in your system. For the past few days now, my internet speed and performance has been very ordinary and has decreased significantly

[BasilDV]

Hi @davemail66

Welcome to the Community!

We were able to locate your account using your community details and tested the line, but was not able to detect any fault.

Did you test the speed via WiFi or Wired connection? If via WiFi, signal interference might be causing the issue.

We've created some articles that may help you resolve this issue.

• Slow speed issues
• Wireless Channel on your modem - what is it and why should I change it?
• Easy Steps to Improve Wi-Fi Connection In Your Home

Let us know how it goes.

BasilDV