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Speed of internet

Level 1b
Why is my internet so slow, what happened to being 43mbps at night peak time which is now???
1 REPLY 1
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Moderator

Hi @Happyvic88

 

Welcome to the Community!

 

For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage

 

If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : https://www.tpg.com.au/support/nbn-hfc-cable/problems_speed_nbn_hfc

 

We've also created some articles that will guide customers in troubleshooting a Slow speed issue and improving their WiFi network.

Feel free to search Community for help with your issue, or contact us and we'd be glad to assist you.

 

BasilDV