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TPG Email ending

Level 2

I have received NO email notification from TPG as to the proposed changed to Email service.

I have tried on at least three, maybe four, occasions to raise my concerns with TPG Live Chat - again without resolution.

I just want TPG to send me the notice which some clients obviously received about the changes to email, but I did not AND a date when emails need to be moved. I am not interested in transferring at this stage to Messaging Company so need to know a date for moving to another provider.

I note the Blurb on TPG website says emails will be deleted from 30 November but can't find any mention of a date when they need to be moved by.

Is it that difficult to provide two basic pieces of information to clients - notification of change and date when emails need to be moved??

Appalling service from TPG.


Hi @Maverick5 


We'd like to check on what we can arrange for you.


Kindly send us a private message with your account details.