I have been getting really slow speeds even slower than 1.5mpbs at around 8-9pm the last few nights.
Facebook won't load, nothing will work in a browser. I'm surprised I can even send this message !
I can't even watch Optus Sport on this ridiculous crap. It's Saturday night !!!
If this continues I will just give someone else my $69.95 as I'm not on any contract.
Something needs to be done and done soon, or I will go somewhere else.
Welcome to TPG Community!
We apologise for the inconvenience.
We were able to locate your account using your community details and have run a remote test, but was not able to detect a fault on the NBN network.
Since it only occurs in the evening, we would like to arrange a call from our Tech team to look into it further. Please shoot me a private message with your preferred time and best number to be contacted.
Just doing a follow up.
Are you still experiencing issues with your service? We will be waiting for your contact details for us to arrange a call from our Tech team. We need to run some real time test to identify and understand the nature of this issue.