Hi @daveynet . 1.12 is a bit slow even for wireless connection. Is it on 2.4G band or 5G band?
Best speed obtained on ethernet device outside peak times.
What type of NBN connection do you have?
For wifi, have a look at these articles:
We were able to locate your account using your community details and it shows that you are under the NBN12/1 plan.
The Upload speed that you are getting is within range based on your current plan.
If you want to upgrade to the NBN50 plan, then we've created an article that will guide you on How to Change NBN Plan Online via TPG My Account
Let us know if you need further assistance.