Voice message - account about to expire

[Marli]

Im receiving a voice message on my mobile before I am connected to the phone number I wish to call, "Your account is about to expire, please contact our support team as soon as possible to avoid service interruptions."

I've been a customer of yours for over 4 years. I have no outstanding payments and pay on time each month.

Please may you assist ASAP?

Many thanks, 

M

[Riezl]

Hi @Marli, please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account. To send a PM, please refer to this link: How do I private message (PM) in the community