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Where do I find my customer ID under My Account?

Highlighted
Level 1

I am unable to locate my customer ID.

I logged in and explored every link uner My Account, but could not find it.

Can you send screenshots of where it is?

 

Also, the UI is so outdated and difficult to navigate.

If you aim at being considered the top Australian provider, I suggest you invest in hiring some UX designer and fix it.

1 REPLY 1
Highlighted
Moderator

Hi @poldo ,

 

Thanks for reaching out. Once you have logged in, simply go to 'Your Account Statement' page you should see the Account Summary tab, on the upper right side of the box you should see the Customer ID labeled as 'ID'

We appreciate your feedback, this will help us improve our webpage, we'll pass this on internally.

Let us know should you require further assistance. 

 

Regards,

 


@poldo wrote:

I am unable to locate my customer ID.

I logged in and explored every link uner My Account, but could not find it.

Can you send screenshots of where it is?

 

Also, the UI is so outdated and difficult to navigate.

If you aim at being considered the top Australian provider, I suggest you invest in hiring some UX designer and fix it.