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Wifi stopped working

Ihateyou
Level 2
My wifi has stopped working suddenly. Neither 5g or 2.4g status lights are illuminated.
Urgent, working from home and need to resolve asap.
Thanks in advance.
1 REPLY 1
BasilDV
Moderator

Hi @Ihateyou

 

Welcome to the Community!

 

Have you tried to press the WiFi/WLAN button of the modem/router?

Also, have you tried to reboot the modem/router?

 

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV