Woeful TPG

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Foff
Level 3
I know he is an 86 told pensioner and it would be useless talking to him as he wouldn’t understand I’m his son in law
Foff
Level 3
Are you able to change the plan that has been in operation since the 26/03/2020 13 days, he’s been able to Netflix for 2 days only
Foff
Level 3
Are you still there
RajenS
Moderator

Hi, Woeful, 

      Unfortunately, I am not authorised to change your plan when you receive the call soon. 

you should be able to solve your all issues 

Foff
Level 3

Thanks for editing. Your processes are no where, I've sent all to media and suggested they go onto TPG community. What you should do is concentrate all your staff to attend complaints in one sector, advise the other sectors and work through the things yoou need to action. Just have a go

Foff
Level 3

Not received a phone call, surely your IT is able to sort this error problem out. This is a very difficult time but as provider of communications, you are failing dismally.